Kofax Mobile ID Framework Instantly Verifies Customer Identity for Frictionless Onboarding
Selfie-Enabled ID Validation and Facial Recognition Capabilities Mitigate Fraud and Advance Digital Transformation
Irvine, CA, April 20, 2017 – Kofax®, a leading provider of software to simplify and transform the First Mile™ of business, today announced the addition of ID verification and facial recognition capabilities to Kofax Mobile ID™ framework. The new features, ideal for customer onboarding apps, determine the authenticity and validity of identification documents, such as a driver license or passport, via their mobile device. Mobile ID verification removes friction from the onboarding process by allowing an applicant to simply snap a picture of their driver license, passport or national identity card using their smartphone. The digital content is then extracted and validated using advanced, automated neural networks and multilayered image filters to confirm the document’s authenticity.
Kofax facial recognition technology ensures the applicant in possession of the ID is in fact the person pictured on the ID by incorporating military grade liveness detection with auto capture to confirm that the applicant is taking a live picture of themselves. Automated technology then compares the selfie picture of the applicant with the picture on their ID. If they match, the applicant is validated as the person pictured on the ID. This method is superior to other solutions that rely on humans to authenticate the applicant, as age and facial hair – which can change a person’s appearance – do not impact the accuracy of the Kofax facial recognition engine.
“Mobile devices enable organizations to engage with customers where they are, and when and how they prefer to conduct business. Mobile customer onboarding addresses these needs but can be risky and still require face to face meetings,” said Reynolds C. Bish, Chief Executive Officer of Kofax. “Kofax Mobile ID framework with ID verification and facial recognition improves customer engagement and ensures regulatory compliance. It’s a game changer in industries like financial services where onboarding and enabling the immediate use of services are expected to fuel new customer acquisition and retention.”
Kofax Mobile ID framework helps financial institutions comply with ever changing Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations to combat fraud. The extracted information can be submitted via Kofax TotalAgility®, the Company’s flagship digital transformation platform, and other enterprise applications for further processing. According to industry analyst firm, Celent, “Many early online banking platforms had rudimentary mechanisms for account and loan origination, and many required customers to come to the branch for in-person KYC and to submit paperwork. That dog won’t hunt in today’s environment! One of many responses to the seismic changes in customer preferences has been a race to market with mobile customer acquisition capability.”1
Kofax Mobile ID framework with ID verification and facial recognition is now available as a standalone product or bundled with Kofax TotalAgility to deliver a broader, more comprehensive set of capabilities to drive digital transformation throughout the organization. See the new ID verification and facial recognition capabilities of Kofax Mobile ID framework in live demonstrations and educational sessions at Kofax Inspire 2017 in Nashville, TN, April 24-26.
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