Browsing Category

Featured Premium DIR Articles

Reveille Expands from APM to Broader Analytics

Reveille has historically collected data on capture and ECM applications, with the purpose of enabling its customers to proactively manage performance. In other words, if an ECM or capture process is broken, Reveille’s software is designed…

Modern Architecture Key to Haystac’s Potential

Anthony Macciola has been in the document capture market for more than 25 years. As you can imagine, he’s seen quite a few automatic document classification and extraction offerings. So, why is he excited to have recently joined Haystac as…

KnowledgeLake Launches Cloud Capture Service

While the cloud ECM market seems to be maturing nicely, cloud capture is still in its nascent stages. At the recent Harvey Spencer Associates Capture Conference, HSA VP of Research Mike Spang estimated that in 2016, cloud sales made up…

Highlights of AIIM 2017 Conference

One of the most popular questions I still get related to AIIM Conferences is “did you see anything interesting?” This harkens back to AIIM events of old, when it was more about the expo and less about the conference, and plenty of vendors…

CapServe 17 Addresses Changing Dynamics for Service Providers

The acronym SOS can stand for a couple phrases, both pertinent to the state of the document service provider industry. The first is “Save our ship,” which is a well-known distress signal. The second is “same old stuff,” which is part of the…

CEO Reidy Assumes Command of TIS U.S. Operations

Former ReadSoft U.S. President Bob Fresneda departs TISOver the past three years, Top Image Systems has gone through quite a bit of restructuring. It started in 2014 with the acquisition of U.S. based eGistics, a hosted software provider…

Insightful Quotes from our Feb. 3, 2017 issue

“Intelligent Delivery Service is really focused on improving how people work. It’s not just about opening mail and scanning it. We are trying to optimize mail delivery, reduce processing time, and drive better business decisions.” —Nicole

Why Linger When it comes to Content Analytics?

  Guest Editorial Analytics are a hot topic in our industry, as well as in the IT market at large. AIIM’s Bob Larrivee has authored a guest piece for DIR about the importance of content analytics (CA), as well as some of the adoption

M-Files Ready for Next Generation of ECM

The recently announced planned acquisition of Dell EMC’s Enterprise Content Division (ECD) by Open Text has brought a lot of lot of talk about the changing of the guard regarding the ECM market. Along these lines, M-Files VP of Marketing…