Contributed News

Businesses and organizations looking to outsource call center and email support are finding expert help in an often overlooked place – right here in the U.S. among the nation’s individuals who are blind or visually impaired. While…

No matter which DMS vendor one chooses to use based on document management trends, the most important step prior to vendor selection is identifying and documenting the organization's own internal processes. Doing so will make choosing the…

By Andrew Wells and Kathy Chiang   Build it and they will come. That is the view many organizations maintain about their data lakes and data warehouses. Companies are rapidly investing in systems and processes to retain business data that…

Advice for small and midsized manufacturing companies on how to thrive in the competitive environment February 27, 2017. Today, manufacturers face high competition, driven by the needs of the ever-more demanding customer. Consumers want…

Banks shut branches amidst continued customer demand for face-to-face service    New York, 2.17.17: America's biggest banks are closing hundreds of branches. PwC reports expectations to see at least 20 percent fewer of big bank branches by…

An Arkansas County Assessor implemented DocuWare and gained an electronic workflow that reduced a document’s processing time by 28 days. Their county Treasury Department now has more time to process tax bills, and the county’s cash flow…

Presented by Tiana Laurence, Chief Marketing Officer, Factom, Inc. At Harvey Spencer Associates 2016 Capture Conference, being held Sept. 7-8 in Long Island, NY BRINGING BLOCKCHAIN TO BUSINESS Blockchain functionality (the technology behind…

  A customer may store heavy file boxes in one of its warehouses, but Fireproof Records Center spends a lot of time strategizing about the paperless office. Based in Grove City, Ohio, the company helps businesses in central Ohio manage…

  Solving unanticipated utility accounting and customer service challenges not covered by existing ERP systems Although utility companies handle routine business with complex Enterprise Resource Planning (ERP) and customer relationship…