What do Lexmark’s Q3 Results Mean for ES?

Lexmark reported its Q3 2016 results this morning. The focus in the news was that overall the company increased profits by 40% YOY, to $49M from $35M last year. Our main focus in DIR is the Lexmark Enterprise Software (ES) division, which…

Putting a price tag on information

Guest Column Intro: It seems that recently we are running into more and more technology industry visionaries who are saying we now have entered the “Age of Information.” At the recent Harvey Spencer Associates Capture Conference, for…
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CapServe 17 Addresses Changing Dynamics for Service Providers

The acronym SOS can stand for a couple phrases, both pertinent to the state of the document service provider industry. The first is “Save our ship,” which is a well-known distress signal. The second is “same old stuff,” which is part of the…

CEO Reidy Assumes Command of TIS U.S. Operations

Former ReadSoft U.S. President Bob Fresneda departs TISOver the past three years, Top Image Systems has gone through quite a bit of restructuring. It started in 2014 with the acquisition of U.S. based eGistics, a hosted software provider…

Insightful Quotes from our Feb. 3, 2017 issue

“Intelligent Delivery Service is really focused on improving how people work. It’s not just about opening mail and scanning it. We are trying to optimize mail delivery, reduce processing time, and drive better business decisions.” —Nicole

Why Linger When it comes to Content Analytics?

  Guest Editorial Analytics are a hot topic in our industry, as well as in the IT market at large. AIIM’s Bob Larrivee has authored a guest piece for DIR about the importance of content analytics (CA), as well as some of the adoption


Contributed News

20 percent of U.S. bank branches will be cut by 2020

Banks shut branches amidst continued customer demand for face-to-face service    New York, 2.17.17: America's biggest banks are closing hundreds of branches. PwC reports expectations to see at least 20 percent fewer of big bank branches by

Assessing Document Management’s Value

An Arkansas County Assessor implemented DocuWare and gained an electronic workflow that reduced a document’s processing time by 28 days. Their county Treasury Department now has more time to process tax bills, and the county’s cash flow

Leveraging Blockchain to Enable Secure Transactions

Presented by Tiana Laurence, Chief Marketing Officer, Factom, Inc. At Harvey Spencer Associates 2016 Capture Conference, being held Sept. 7-8 in Long Island, NY BRINGING BLOCKCHAIN TO BUSINESS Blockchain functionality (the technology behind…

Press Releases

ABBYY Joins Appian Value Added Service Provider Program

MILPITAS, Calif., March 21, 2017 – ABBYY®, a leading provider of technologies and solutions to action information, today announced its partnership with low-code application development platform provider Appian. Through the partnership,…