How to Drive ROI with ECM Marketing Strategy

Guest blogger Sean Parnell has over 16 years of marketing experience in the ECM industry. In 2007, Parnell founded Innovaxis, which provides accelerated sales growth for ECM vendors and their channel partners through development of B2B…

Is the Digital Mailroom is Making a Comeback?

Yesterday, I was stuck in the Buffalo airport awaiting transportation to a Xerox event in New York City being held today. A lot of new announcements are reportedly on tap and I got to wondering what some of these might be. Xerox, of course,…

What do Lexmark’s Q3 Results Mean for ES?

Lexmark reported its Q3 2016 results this morning. The focus in the news was that overall the company increased profits by 40% YOY, to $49M from $35M last year. Our main focus in DIR is the Lexmark Enterprise Software (ES) division, which…
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Highlights of AIIM 2017 Conference

One of the most popular questions I still get related to AIIM Conferences is “did you see anything interesting?” This harkens back to AIIM events of old, when it was more about the expo and less about the conference, and plenty of vendors…

CapServe 17 Addresses Changing Dynamics for Service Providers

The acronym SOS can stand for a couple phrases, both pertinent to the state of the document service provider industry. The first is “Save our ship,” which is a well-known distress signal. The second is “same old stuff,” which is part of the…

CEO Reidy Assumes Command of TIS U.S. Operations

Former ReadSoft U.S. President Bob Fresneda departs TISOver the past three years, Top Image Systems has gone through quite a bit of restructuring. It started in 2014 with the acquisition of U.S. based eGistics, a hosted software provider…


Contributed News

20 percent of U.S. bank branches will be cut by 2020

Banks shut branches amidst continued customer demand for face-to-face service    New York, 2.17.17: America's biggest banks are closing hundreds of branches. PwC reports expectations to see at least 20 percent fewer of big bank branches by

Assessing Document Management’s Value

An Arkansas County Assessor implemented DocuWare and gained an electronic workflow that reduced a document’s processing time by 28 days. Their county Treasury Department now has more time to process tax bills, and the county’s cash flow

Press Releases

Panasonic Debuts Intel Core™ i5 Tablet Network Scanners

Newark, N.J., June 21, 2017—Panasonic System Communications Company of North America (PSCNA), Division of Panasonic Corporation of North America, an industry-leading producer of best-in-class document management and imaging solutions today…